Last Updated: February 26, 2026

1. Acceptance of Terms

By accessing or using the Marin Top Cleaning website (https://marintopcleaning.com) or engaging our cleaning services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

You must be at least 18 years of age to use our website, request services, or opt in to any communications, including SMS messaging. By using our services, you confirm that you are 18 years of age or older.

2. Description of Services

Marin Top Cleaning provides professional commercial cleaning services throughout the San Francisco Bay Area. Our services include, but are not limited to:

Office Cleaning — Regular and recurring cleaning for professional workspaces, conference rooms, workstations, and common areas.

Post-Construction Cleaning — Removal of construction debris, dust, and residue to prepare spaces for occupancy.

Move In/Out Cleaning — Deep cleaning of commercial spaces during tenant transitions.

Deep Cleaning — Comprehensive cleaning targeting built-up grime, hidden dust, and neglected areas.

We have been proudly serving Bay Area businesses for over 22 years.

3. Service Area

Marin Top Cleaning serves the entire San Francisco Bay Area, California. Service availability for specific locations can be confirmed by contacting us directly.

4. Quotes and Pricing

All quotes provided by Marin Top Cleaning are estimates based on the information provided at the time of the quote request. Final pricing may vary depending on the actual scope of work, condition of the premises, and any additional services requested. We reserve the right to adjust pricing if the actual conditions differ significantly from what was described or expected.

To request a free quote, you may contact us via our website contact form, by email at [email protected], or by phone. We aim to respond to all inquiries within 24 hours.

5. Payment Terms

Marin Top Cleaning accepts the following payment methods:

Credit and debit cards

Cash

Checks

Payment terms, including due dates and billing frequency, will be agreed upon between Marin Top Cleaning and the client prior to the commencement of services. For recurring services, payment schedules will be established as part of the service agreement.

6. Scheduling, Cancellation, and Rescheduling

We operate Monday through Saturday, from 6:00 AM to 8:00 PM. Scheduling is arranged directly with our team via phone or email.

Cancellation Policy: We kindly request at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee. We understand that emergencies happen and will handle such situations on a case-by-case basis.

7. SMS/Text Messaging Terms

By providing your phone number and opting in to receive text messages from Marin Top Cleaning, you agree to the following terms:

7.1 Description of SMS Use Cases: Marin Top Cleaning may send you text messages for the following purposes:

Appointment confirmations and reminders.

Scheduling updates, changes, or cancellations.

Responses to your quote requests and inquiries.

Service follow-ups and feedback requests.

Promotional offers and special discounts (only if you have opted in to marketing messages).

7.2 Opt-In and Consent: You may opt in to receive SMS messages from Marin Top Cleaning by providing your phone number through our website contact form, by texting us directly, or by verbally consenting during a phone call. By opting in, you expressly consent to receive recurring automated text messages from Marin Top Cleaning at the phone number provided. Consent to receive SMS messages is not a condition of purchasing any services.

7.3 Opt-Out Instructions: You may opt out of receiving SMS messages at any time by:

Replying STOP to any text message you receive from us.

Contacting us by email at [email protected] and requesting to be removed from SMS communications.

Calling us directly and requesting to opt out.

After opting out, you will receive one final confirmation message, and no further SMS messages will be sent unless you opt in again. Opting out of SMS messages will not affect your ability to use our services.

7.4 Message Frequency: Message frequency may vary depending on your interactions with us and the services you have requested. You may receive multiple messages per week during active service periods.

7.5 Message and Data Rates: Standard message and data rates may apply to any SMS messages sent or received, depending on your mobile carrier and plan. Marin Top Cleaning is not responsible for any messaging or data charges incurred by your mobile carrier.

7.6 Carrier Liability Disclaimer: Marin Top Cleaning and mobile carriers (including but not limited to T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and network availability. Carriers are not responsible for the content of any messages sent by Marin Top Cleaning.

7.7 Help: For assistance with our SMS messaging, reply HELP to any text message or contact us at [email protected].

8. Access and Preparation

To ensure efficient and thorough cleaning, clients are responsible for:

Providing safe and reasonable access to the premises at the agreed-upon time.

Securing valuables, confidential documents, and sensitive materials prior to the cleaning appointment.

Informing us of any special instructions, security protocols, or access codes as needed.

Ensuring a safe working environment free from hazards.

Marin Top Cleaning is not responsible for items left unsecured in the cleaning area.

9. Liability and Limitations

Marin Top Cleaning takes great care in providing our services. However, please note the following:

We are not liable for pre-existing damage to property, furniture, or equipment.

We are not responsible for damage resulting from normal wear and tear.

Our total liability for any claim arising from our services shall not exceed the amount paid for the specific service in question.

We are not liable for any indirect, incidental, or consequential damages.

Information regarding our insurance coverage is available upon request.

10. Property Damage Claims

In the unlikely event that damage occurs during our cleaning services, clients must report the damage within 48 hours of the service date. Claims should be submitted via email to [email protected] with a description of the damage and supporting photographs. We will investigate all claims promptly and work to reach a fair resolution.

11. Client Feedback

While Marin Top Cleaning does not offer a formal satisfaction guarantee, we value your feedback and are committed to delivering high-quality cleaning services. If you are not satisfied with any aspect of our service, please contact us promptly so we can address your concerns.

12. Intellectual Property

All content on the Marin Top Cleaning website, including text, images, logos, graphics, and design elements, is the property of Marin Top Cleaning and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written consent.

13. Prohibited Uses

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the website. Prohibited activities include, but are not limited to:

Attempting to gain unauthorized access to any part of the website or its systems.

Using automated tools to scrape, crawl, or extract data from the website.

Transmitting malware, viruses, or other harmful code.

Impersonating Marin Top Cleaning or its representatives.

14. Age Restriction

You must be at least 18 years of age to use our website, engage our services, or opt in to receive SMS or other communications from Marin Top Cleaning. We do not knowingly provide services to or collect information from individuals under 18 years of age. If we learn that an individual under 18 has provided us with personal information or opted in to communications, we will take steps to remove that information and terminate the interaction.

15. Termination of Services

Either party may terminate an ongoing service arrangement at any time with reasonable written notice. Marin Top Cleaning reserves the right to refuse or discontinue service to any client for any reason, including but not limited to unsafe working conditions, non-payment, or violation of these Terms.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in the State of California.

17. Dispute Resolution

In the event of a dispute arising from these Terms or our services, both parties agree to first attempt to resolve the matter through good-faith negotiation. If a resolution cannot be reached, the dispute may be submitted to mediation before pursuing any legal action.

18. Changes to These Terms

Marin Top Cleaning reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to our website. We encourage you to review this page periodically. Your continued use of our website or services after any changes constitutes acceptance of the updated terms.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Address: San Francisco, California

Hours: Monday – Saturday, 6:00 AM – 8:00 PM

Website: https://marintopcleaning.com